Existing order

Help with an existing order

A question about delivery, payment or the laser work you received? Tell us what's going on. You can find your order details in your account.

Need to change something?

Call us as soon as possible. Your order may already be in production, so changes are not always possible. A delivery address can still be changed as long as the order has not been dispatched.

Prefer to discuss by phone?

Call us at 020 - 369 7632. We are available by phone on weekdays from 09:30 to 16:30. We are closed on weekends and national holidays.

Please have your order number ready so we can find your order more quickly.

Call 020 - 369 7632

Customer service

Submit your question about an order

Include your order number and the email address used to place it. For damage or quality issues, add an overview photo and a close-up, and specify the parts and quantities affected.

Handig om bij de hand te hebben

Je ordernummer en, bij schade of een kwaliteitsvraag, een overzichtsfoto en een duidelijke detailfoto.

Maximaal 1.000 tekens.
JPG, PNG, WebP of PDF. Maximaal 5 bestanden, 10 MB per bestand en 25 MB in totaal.

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