Privacy Policy
The Laser Lokaal The Laser Lokaal, located at Witte Vlinderweg 4c, 1521PS, Wormerveer, is responsible for the processing of personal data as shown in this privacy statement.
Contact details:
laserlokaal.nl
Witte Vlinderweg 4C
1521PS
Wormerveer
0203697632
Alex Kolk is the Data Protection Officer of The Laser Lokaal He/she can be reached via alex@laserlokaal.nl
About our privacy policy
The Laser Lokaal values your privacy greatly. Therefore, we only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services accessible on it from Het Laser Lokaal. The effective date of these terms is 26/03/2023, and with the publication of a new version, the validity of all previous versions expires. This privacy policy describes what data about you is collected by us, what this data is used for, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have concerning the personal data you have provided to us.
If you have any questions about our privacy policy, you can contact our privacy officer; you will find the contact details at the end of our privacy policy.
About Data Processing
Below you can read how we process your data, where we (have it) stored, which security techniques we use, and who has access to the data.
Email and Mailing Lists
Gmail
We use the services of Gmail for our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss, and corruption of your and our data as much as possible. Gmail does not have access to our mailbox, and we handle all our email traffic confidentially.
Payment Processors
Mollie
For handling (part of) the payments in our online store, we use the platform of Mollie. Mollie processes your name, address, and residence details, as well as your payment information such as your bank account or credit card number. Mollie has implemented appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and, in this context, to share (anonymized) data with third parties. Mollie shares personal data and information regarding your financial position with credit assessors in the case of a request for deferred payment (credit facility). All the aforementioned safeguards regarding the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not retain your data longer than is permitted under statutory periods.
Shipping and Logistics
Sendcloud
When you place an order with us, it is our responsibility to ensure your package is delivered to you. We use the services of Sendcloud for carrying out the deliveries. It is necessary for us to share your name, address, and city details with Sendcloud for this purpose. Sendcloud uses this information solely for executing the agreement. In the event that Sendcloud engages subcontractors, Sendcloud also makes your information available to these parties.
Invoicing and Accounting
MoneyBird
For maintaining our administration and accounting, we use the services of MoneyBird.We share your name, address, and residence details, along with information related to your order. This data is used for administering sales invoices. Your personal data is transmitted and stored securely, and MoneyBird has implemented the necessary technical and organizational measures to protect your data against loss and unauthorized use. MoneyBird is obligated to confidentiality and will treat your data confidentially. MoneyBird does not use your personal data for purposes other than those described above.
Purpose of Data Processing
General Purpose of Processing
We use your data solely for the purpose of our services. This means that the purpose of processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing.If you share data with us and we use this data to contact you at a later time - other than at your request - we will explicitly ask for your permission. Your data will not be shared with third parties, except to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality based on the agreement between them and us or an oath or legal obligation.
Automatically Collected Data
Data automatically collected by our website is processed with the aim of further improving our services. This data (such as your IP address, web browser, and operating system) is not personal data.
Cooperation in fiscal and criminal investigation
In certain cases, Het Laser Lokaal may be legally obliged to share your data in connection with a fiscal or criminal investigation by government authorities. In such a case, we are compelled to share your data, but we will resist this within the possibilities provided by law.
Retention periods
We retain your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also consider it a request to be forgotten. Based on applicable administrative obligations, we are required to retain invoices with your (personal) data, so we will keep this data for as long as the applicable period lasts.Employees, however, no longer have access to your client profile and documents that we have created in response to your assignment.
Your rights
Under the applicable Dutch and European legislation, you as a data subject have certain rights regarding the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke them. In principle, to prevent misuse, we only send copies and duplicates of your data to your email address already known to us. In the event that you wish to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We maintain a record of processed requests, and in the case of a request to forget, we administer anonymized data.All statements and copies of data will be provided to you in the machine-readable data format that we use within our systems. You have the right at all times to file a complaint with the Data Protection Authority if you suspect that we are using your personal data in an incorrect manner. Right of Access You always have the right to access the data that we (have) process and that relate to your person or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address known to us, along with an overview of the processors who have this data, stating the category under which we have stored this data.
Right to Rectification
You always have the right to have the data that we process, which relates to or can be traced back to you, adjusted. You can make such a request to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the email address known to us.
Right to Restriction of Processing
You always have the right to restrict the data that we process, which relates to or can be traced back to you. You can make such a request to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.
Right to data portability
You always have the right to have the data that we (have) processed and that relates to your person or is traceable to it, executed by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or duplicates of all data about you that we have processed or that have been processed by other processors or third parties on our behalf to the email address known to us.In all likelihood, we will not be able to continue the service in such a case, as the secure connection of data files can no longer be guaranteed.
Right to Object and Other Rights
You have the right, in certain cases, to object to the processing of your personal data by or on behalf of Het Laser Lokaal. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will provide you with copies and/or duplicates of the data we process (or have processed) and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies.If you believe this is the case, please contact our privacy officer.
Cookies
Google Analytics
Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to track and receive reports on how visitors use the website.
This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your browsing behavior and share this data with Google. Google may interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.
Third-party cookies
In the event that third-party software solutions use cookies, this is mentioned in this privacy statement.
Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way we process data already collected about you, we will notify you of this by email.
