Laser cutting requires a digital drawing with vector paths. Those paths describe the part's shape and dimensions. A photo or JPG describes pixels; the laser cannot directly follow them as a cutting contour.
Ask for the original file first
If someone created your logo, illustration or technical drawing, ask for the original vector or CAD file. That is usually a better starting point than tracing an image of the same design.
The portal accepts AI, EPS, DXF, SVG and PDF with usable vector content. Read which file format to use.
Drawing a part yourself
Vector software such as Illustrator or Inkscape works for simple outlines. CAD is often practical for technical parts with precise holes and slots. Draw at final size in millimetres and keep an editable version.
Start with the outer contour, then add holes. Engraved text and symbols can be separate vector shapes. The drawing guidelines explain how to specify operations.
Only an image available?
A simple silhouette or sharp logo can sometimes be traced. Automatic tracing may introduce excessive points, duplicate paths and distorted details. Inspect the paths and dimensions; visual similarity does not automatically make a file production-ready.
Read what to do with photos or raster images. Changing the filename extension does not convert its contents.
From drawing to production file
Once shapes and dimensions are defined, make a clean production copy. The detailed drawing guide provides steps and examples. Discuss a product construction still requiring development through concept development.